3.2       Customer support

Civil customer support:

With respect to Falcon customer support, in the first half of 2018, we:

• continued to expand our network with the approval of a new service center in Canada (Toronto),
   
• marketed new services and technical solutions for the fleet including broadband connectivity (Ka for F900, Ku and 4G for 7X),
   
• implemented specific support for the FIFA World Cup in Russia and the Olympic Winter Games in Korea,
   
• organized 8 Maintenance and Operations seminars that brought together more than 750 Falcon operators, representing more than 1,200 people with partners.

Military customer support:

As regards military customer support, we:

• continued supporting Rafale aircraft in service delivered to France and Egypt,
   
• continued to conduct Major Visits or periodic visits of Mirage 2000 and AlphaJet fleets in Qatar and the Mirage 2000-9 fleet in the United Arab Emirates,
   
• supported the Mirage 2000 fleet for French and foreign armed forces.

It should be noticed that, in June 2018, the Mirage 2000N was retired from operational service after 30 years in the French forces.

4.   ADJUSTED CONSOLIDATED RESULTS of THE 1 ^st HALF OF 2018

4.1       Order intake

Order intake in the first half of 2018 was EUR 2,807 million, compared with EUR 1,415 million in the 1^st half of 2017 (IFRS 15 pro forma). Export represented 92%.

The change in order intake was as follows, in EUR millions:

The order intake item is entirely composed of firm orders.

Falcon programs

During the 1^st half of 2018, 18 Falcon were ordered including Falcon 5X cancellations and 1^st Falcon 6X orders, compared to 14 orders over the 1^st half of 2017.

Falcon orders represented EUR 1,222 million in the 1^st half of 2018, compared with EUR 1,022 million in the 1^st half of 2017 (IFRS 15 pro forma). This rise results from an increase in orders for new aircraft.

Defense programs

Defense orders stood at EUR 1,585 million during the first half of 2018, compared to EUR 393 million during the first half of 2017 (IFRS 15 pro forma).

The increase in Defense Export orders, EUR 1,354 million during the first half of 2018 compared with EUR 172 million during the first half of 2017 (IFRS 15 pro forma) is mainly due to the entry into force of the 12 Rafale option of Qatar.

4.2       Net sales

Adjusted consolidated net sales for the first half of 2018 were EUR 1,709 million, compared to EUR 2,068 million for the first half of 2017 (IFRS 15 pro forma). Export represented 80% in the first half of 2018.

The change in net sales was as follows, in EUR millions:

Falcon programs

15 Falcon were delivered in the 1^st half of 2018, compared to 17 in the 1^st half of 2017.

Falcon net sales for the 1^st half of 2018 were EUR 1,187 million, compared to EUR 1,149 million for the 1^st half of 2017 (IFRS 15 pro forma).

Defense programs