Integrating Enterprise Systems via GIS Will Facilitate Interoperability for Better Business Processes

Redlands, California—December 8, 2009—Henrico County, Virginia, recently adopted an IT policy that requires new enterprise systems to be geographic information system (GIS)-centric. To support this policy, which aims to integrate business systems via GIS, the county obtained an ESRI enterprise license agreement (ELA) that provides unlimited amounts of ArcGIS software.

"GIS is an integral enterprise business system and the infrastructure asset management system," said Juston Manville, GIS coordinator, Henrico County. "With a GIS-centric approach to system integration, GIS becomes a shared service throughout the enterprise that enables stronger collaboration among agencies and consistency."

Most business systems, including billing, meter reading, permitting, work orders, and customer relationship management, are location based. With GIS, Henrico County can centralize data storage and management and integrate disparate systems to improve communication, minimize redundancy, enhance accuracy, and ultimately improve service delivery. It also gives decision makers access to the best and most timely information and enables a common operating picture view of the organization.

Though staff members throughout the county will be better able to visualize their data and convey complex ideas in an easy-to-understand way, Manville points out that understanding spatial relationships and better managing information are what matters most. "It's not about the map," he said. "It's about all the analysis and data sharing and data storage behind it."

About ESRI

Since 1969, ESRI has been giving customers around the world the power to think and plan geographically. The market leader in GIS, ESRI software is used in more than 300,000 organizations worldwide including each of the 200 largest cities in the United States, most national governments, more than two-thirds of Fortune 500 companies, and more than 7,000 colleges and universities. ESRI applications, running on more than one million desktops and thousands of Web and enterprise servers, provide the backbone for the world's mapping and spatial analysis. ESRI is the only vendor that provides complete technical solutions for desktop, mobile, server, and Internet platforms. Visit us at www.esri.com/news.


Contact:

Emily Vines
ESRI
Tel.: 909-793-2853, extension 1-3571
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